Returns, Exchanges and Refunds

Return Policy

Apparel

Unfortunately we do not offer exchanges or refunds on apparel as it is shipped directly from our manufactures. Please refer to the size chart before ordering.

Pins

In order to return pin(s),you will need to first return your order and then place a new order for the new item(s). 

My item arrived damaged/I received the wrong item⭐️

If you have received an incorrect/damaged item, please send an email to support@happymonstah.com within 5 days of receiving the item. In the subject line write "damaged item" or "Incorrect item". We will take care of it at no cost to you. It's the right thing to do!

Refunds are sent back to the original form of payment upon cancellation. Please allow 48-72 hours for processing. Depending on your bank it may take additional days to have it reflect on your account.